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What to expect, and what you're agreeing to

Two minutes to read. You agree to this when you book.

What hypnotherapy is

A guided, relaxed state of focused attention in which Stuart makes suggestions towards the change you've asked for. You stay aware and in control throughout, you can't be made to do anything against your will, and you can stop at any time just by saying so.

Your safety

Hypnotherapy doesn't need physical contact, and no one should touch you without asking you first. You're welcome to bring someone with you, or to have your sessions online from home. You can stop at any moment just by saying so.

What it isn't

It isn't medical or psychological treatment, and Stuart doesn't diagnose. If you have a medical or mental-health condition, tell your GP that you're having hypnotherapy, and don't stop or change any medication or treatment on the strength of a session. If you're in crisis or at risk of harm, please get help today — 999, 111, your GP or Samaritans on 116 123 — rather than waiting for a session.

Results

People respond differently and nobody can promise an outcome. Stuart will be honest with you about what's likely, and about when something isn't the right fit.

Your session

60 minutes, £59, paid on the day. You can change or cancel up to 24 hours before from the link in your confirmation; inside that, please ring 07825 599340. If Stuart has to cancel, anything you've paid is refunded.

If a session can't go ahead, or is cut short, because of something nobody can control, such as a power cut or the internet going down, Stuart will get in touch to arrange another time. You won't be charged for the time that was lost, and anything you've paid for it is refunded or moved to the new time.

Your information

What you tell Stuart, including the questions form, is kept private and used only to plan and provide your sessions. Your answers are stored encrypted. You can ask for them to be deleted at any time.

If something isn't right

If you're worried about your safety, or anything happened in a session that shouldn't have, don't raise it with the practitioner: use Report a concern, which comes straight to the people who run this platform, or call the police (999 in an emergency, 101 otherwise). The Rape Crisis 24/7 support line is 0808 500 2222. For anything else — a booking, a price, a complaint about the service — talk to Stuart first, and if that doesn't sort it, contact the platform. Every practitioner here has signed our code of conduct. How we keep clients safe.

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